The Joomla! Resource Directory ™


Rochen is a specialist in "performance hosting", providing premium joomla hosting, business hosting, reseller hosting, virtualized computing and enterprise hosting solutions with a focus on Joomla! and other dynamic scripts.

They own and manage their servers and don't simply rent hardware from a larger data center. Rochen only invests in the best quality Supermicro enterprise-grade hardware and performance tunes all of their servers to ensure your sites are served fast and reliably. Rochen operates fully redundant, meshed, 100% Cisco powered public and private networks using 6509, 3750 and 2960 switching technologies.

Rochen maintains geographically diverse data centers in Dallas, Texas in the United States and London, England in the United Kingdom. When ordering a plan from Rochen you can choose to either host on a US or UK server. Performance hosting starting at just $7.95 USD or £4.95 GBP with no long-term commitments and money back guarantee as standard.

What we do

Rochen hosts thousands of Joomla! powered websites including this resources directory and the official site at: www.joomla.org.

Company

Registered Business Number
Company Reg No: SC242971 | VAT Reg No: GB 938 9687 43 | ICO Reg No: Z9105242
Year Started
2000
Number of Staff
10
Payment Methods
Visa, MasterCard, American Express (soon)
Accept Custom Work
Yes

Contact Information

Location
11 Dudhope Terrace, Dundee, Scotland, United Kingdom, DD3 6TS (also United States and Australia)
Contact Page

Report

Before you read my review about hosting Rochen, I want to apologize for the bad English.

If you ask me to tell you about hosting Rochen briefly, then I'll tell you: "Rochen is the best hosting for sites. Rochen are the best employees. Rochen is the best technical support."

I will try to explain why I so I think:

1. Technical support. On this point I want to stop separately. In Rochen without exaggeration the best technical support in branch. Employees of technical support Rochen are the certificated experts in the field of adjustment and a software maintenance. A part of employees of technical support Rochen are constant members Joomla Community Leadership Team - Wendy Robinson, Brad Baker. Employees Rochen permanently track latest developments in the world of development CMS. That fact can testify To it that some employees Rochen permanently take part in conferences Joomla! Days. And, probably, the most important, employees Rochen have a large supply of practical knowledge. I was convinced of it on a private experience.

I also want to tell some words about speed of the answer to requests in technical support desk Rochen. On any request, employees of technical support answer almost immediately. By my experience, time of the answer of the expert of technical support Rochen on request - from 5 minutes till 40 minutes. It is the best index in branch. On any questions, to you always kindly and qualitatively will answer in technical support. Even the complicated questions always are resolved quickly and qualitatively. All it means that in Rochen you always receive the most qualitative and actual technical support.

2. Rochen is a safe hosting. I know that many probably doubt that is truth. Probably, some people will think that it simply advertizing. No, it not so. I will try to tell to you about safety of hosting Rochen.

On hosting Rochen some layers of safety:

- In Rochen really always installed the latest and checked software. Apache, PHP, MySQL, Zend Engine, ionCube, etc. All it only the latest and stable releases. No any alpha or beta versions. All versions only the stable.

- On hosting Rochen, PHP it is run in mode CGI/FastCGI with su_php that in turn provides additional protection to sites.

- One more layer of protection of hosting Rochen is ModSecurity launched in Apache.

- On hosting Rochen, backup copies of your sites are daily conducted. I was convinced on the personal experience. For creation of backup copies reliable software R1Soft is used. You can use any backup copy of your site for the last 30 days. Rochen saves backup copies of sites for the last 30 days. I.e. you don't need to recover files on your site to address for the help in technical support. You through special service Rochen Vault have possibility to recover files of your sites. You need to select only the restore point necessary to you date and to push the button "to Recover a backup copy".
What is included in the backup created on hosting Rochen: all files (files of your sites, mail, completely all your account on Rochen), databases MySQL.

- On hosting Rochen use CentOS - a known operating system based on commercial Red Hat Enterprise Linux. CentOS - according to many known experts is one of the most protected.

- One more moment. All enumerated possibilities of safety are accessible to all and on all tariff plans.

FOR HELP: safety of any site depends not only on a hosting, but also from owners of sites. Always it is necessary to track that on your site there were the newest versions of extensions for CMS, scripts and so forth Hosting Rochen does life of owners of sites easier, but also owners of sites should work.

3. Speed of operation of hosting Rochen. Using a hosting from Rochen you always can be assured that your site will boot as fast as possible. Hosting Rochen is adjusted on support of the maximum productivity of dynamic sites. By my experience if you use Joomla CMS, WordPress or still any heavy applications, and search for a fast hosting, then your choice Rochen. Don't trust, try.

Rochen is the official owner of a hosting for Joomla.org and all Joomla official sites. Agree, whether this acknowledgement of reliability and speed of hosting Rochen?

4. Possibilities for resellers on hosting Rochen. I personally use Reseller Hosting Plan 3. I give to the clients a reliable and fast hosting using possibilities of hosting Rochen. My clients are happy, I am happy. Through Rochen you can adjust completely all in such a manner that your clients at all I do not learn that you use not the own server.

5. Stable operation with payments. To pay hosting Rochen it is safe and very easy. If you have any problems with payment, such as your credit card is not enough money, it's not a problem. Or at your bank the day off, it's also not a problem. In Rochen you will support always. To you give the whole five days for resolution of your problems with payment.

6. Cost and tariff plans.

Probably, when you read my review about hosting Rochen at you there could be a question - how many all it costs? The hosting from Rochen isn't a cheap hosting, but I think that each owner of a site for itself can find in Rochen the optimal tariff plan.

In a hosting from Rochen, tariff plans are divided into some types:

- Business Hosting ($8.95 - $24.95). In the given type tariff plans for small sites are presented. Tariff plans in the given type are ideally suited for sites of small firms and the organizations, home pages and personal blogs.
- Reseller Hosting ($25.95 - $69.95). In the given type tariff plans for sites with average loading or for sites with loading above an average are presented. Tariff plans in the given type are ideally suited for people who want to give to the clients a qualitative hosting. Also tariff plans of this type well approach for web studios. I use Reseller Hosting Plan 3.
- Managed Virtual Server (from $149.95) - the given tariff plan will approach the big sites with high loading. Very pleasant news to potential buyers of tariff plan MVS from Rochen will be that the given tariff plan completely gives all advantages Business Hosting and Reseller Hosting. It, and constant updates of the software, and control of backup copies, etc.
- Servers and Complex Solutions (from $399.95) - the given tariff plans are created for the big organizations which have sites with very big loading. These tariff plans are necessary to owners of sites for whom separate servers and special possibilities are necessary.

Conclusion

I not have told all about hosting Rochen, but whether has it sense? I can tell still for a long time about this really qualitative hosting, but I suggest to try simply to you. I am assured, you won't regret.

http://www.rochenhost.com/ - Official site Rochen Hosting

P.S. I am sorry for bad English

Best regards, Sergey (I the client of hosting Rochen since June, 2010)
We are using Rochen for 2 UK hosted projects and would recommend it to anyone. Excellent client support!
I have been on many web servers making small sites since 1996. I can't tell you how many times I have moved sites from one server to another. Finally I had moved all my 75 domain names and 13 web hosting accounts into GoDaddy.com using their reseller program, for the past 4 years, at WildwestDomains.com.

Fast forward to 3 years ago, I designed and built my largest Joomla site http://IPYOA.com now with 1,000 members and growing fast. This was also on GoDaddy. As it grew, it started to slow down and I needed a better server.

ENTER ROCHEN.com. I had looked into this service before, about 1 yr ago, but did not want to move my sites again. Now, with a rapidly growing site and it slowing down, I decided to move into Rochen. Last wed, I ordered my account.

Being new to a new server is frustrating and like most newbies I am frustrated...so what do I do?.....I start hitting the support tickets.

I thought this would be just like all other hosts, post a question, wait for days, get a poor response.....NOT SO ON ROCHEN. Here I find they have tech support people who respond within minutes with the solution!!! Their help ticket system actually has a timer on it showing how long you waited for the tech! WHAT? Yes, they time how long till you get a reply!!!! UNREAL...I never had to wait more than a few minutes, heck I could not keep up, I kept asking questions and they kept helping, even though my questions had to be frustrating to them, they just kept at it until it was solved. THIS IS UNHEARD OF. THESE PEOPLE ARE FANTASTIC! ADAM, BRAD, BEN, all jumped in and helped me.

By Day #2 on Rochen I was going down the custom nameserver issue and having trouble so back to the tickets I go. They had to think....oh no...here we go again. So I start asking for nameserver help, well to make a very long story short....USER ERROR...I messed up. If I would have ONLY FOLLOWED their EXACT support video, it would have been SOOOOO EASY! But no, I was in too much of hurry and I could not figure it out. NOTE: Their support video WAS EXACTLY RIGHT ON, EXACTLY LIKE GODADDY NEEDED. DUH...

Now, Day 4 or 5, I have moved in 6 web sites from GoDaddy and THEY FLY. These servers are so fast, they allow me to FTP into them at least 2 times faster than GoDaddy. It is so noticeable how fast these servers are. Sometimes FTP happens so fast you miss it. UNREAL.

My sites are now fast, they run really well, and I could not be more pleased.

Rochen is without a doubt the best web server company I have ever used since 1996!

Thank you so much for your quality of work and support and network speeds.

Hayden
Ocean Sailor building Joomla sites
5 Stars All the way! For quite a few years I've used sub-par hosting, then a couple years ago switched to having my own VPSs. Then I woke up and decided to let Rochen handle my hosting needs. Their reseller accounts are uniquely tuned to Joomla (and other CMS solutions) so it makes my life as a Joomla service provider very easy. Funny as it may sound, switching to Rochen gave me the motivation I needed to complete a few personal projects of sites I had been putting off.

If you are looking for the absolute best Joomla hosting at a price that won't break the bank, pick Rochen.

Disclaimer: I am a member of the JED and JRD Team, so I have had the unique opportunity to review many different hosting setups. This is an unsolicited review and my personal opinion which does not necessarily reflect the views of the JRD Team or the project (but look who they host with) :-)
I have used a couple other hosts in my experiences - but after switching Rochen I feel as if I've found a home.

Worth every penny - their servers are lightning quick - and everything is very quick and responsive. I unfortunately have dealt with other hosts who don't provide 1/10th the quality of Rochen. They are the last host I will hopefully ever have to choose - from here on out they are the only host I'll recommend and the only host I'll choose for any projects I'll be making.

My hat's off to these guys - they know hosting - and they know it well.
byerichf on September 26, 2010
I use two hosting companies. One for lower-end sites with very low traffic and I use my Rochen hosting when I need to deliver high performance for a Joomla-based site. I tested the exact same Joomla site on two other hosts and Rochen was the winner. The same sight took twice as long to load on one host and 3 times longer on another.

Administering the system is quick. Install a new Joomla site, and it's ready to go immediately. No waiting like on some services.

We're still talking about a shared hosting environment so it's still not the ultimate, but I've found the performance of my Rochen-based Joomla sites to be consistently good. Outages are rare (I think I noticed a site down once but I'm not sure).

A friend recently moved his Zen-cart based sites over to Rochen as well because of the great performance.

Their back-up facility is excellent and easy to use.

And I believe they're doing carbon off-setting now so they're "green". Another nice bonus.

You don't get a tonne of bandwidth or disk space and they limit the number of domains you can host on your account and it costs a bit more but if you want good performance from a reliable hosting company with professional, responsive, intelligent support, choose Rochen.
byjrkahrhoff on June 6, 2010
Hello,

I wish I could convey how genuinely thankful I was for all the help that Rochen provided me throughout the process of using their service - I was literally "blown away" with their customer service...it is absolutely outstanding!! I can tell you that I will be promoting them to everyone interested in web services!!

Thanks Rochen,
John
byhamanaka on July 29, 2009
I am a long time customer of Rochen and am proud to have access to their knowledge base, forum, and support staff. Chris, Brad, Ben, and Martin actually know how to host Joomla sites and know how to deal with me. The personal services are unmatched. I can't remember the last time I had a beer and a steak with GoDaddy. The response time is excellent. The price is not high, even as it appears. The services are worth every penny and the foreign transaction fee times 2. I have given up unlimited everything for unbeatable speed and availability. Thanks Rochen Team.
bySpacePyrit on June 8, 2009
When I first saw Rochen, I thought the prices were a little high, but I soon found out they were the best host I've used so far. They have great backup services, excellent support, and servers that don't overload. Rochen are a reliable and quality company.
by on May 16, 2009
Rochen are a reasonably priced host from which I have received reliability and excellent service. The main thing for me is that I never have permission problems with my site whether I use FTP or Joomla's own upload features. I commend them for anyone wanting to host Joomla web sites.

Submit review - Rochen Ltd.

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